Terms & Conditions
Welcome to Artastic ("we," "us," or "our"). By accessing our website (https://artastic.in), purchasing our products, or engaging our bespoke fabrication and interior services, you ("Client," "User," or "you") agree to be bound by the following Terms and Conditions. Please read them carefully.
1. Services and Products
Artastic provides bespoke physical design and fabrication services, including but not limited to:
- Custom furniture design and woodworking (e.g., floating beds, tables, wood portraits).
- Custom metal works and fabrication.
- Custom lighting fixtures.
- Reception signage, branding boards, and wall murals.
2. Intellectual Property Rights
The protection of our creative and structural designs is fundamental to our business. The following provisions strictly govern all Intellectual Property (IP):
- Ownership of Designs: All original concepts, sketches, 2D/3D models, CAD drawings, CNC routing files, and structural blueprints created by Artastic remain the exclusive intellectual property of Artastic, regardless of whether they are incorporated into a final purchased product.
- Physical Ownership vs. Design Rights: Purchasing a custom-fabricated item grants you physical ownership of the final deliverable. It does not grant you the rights to the underlying design, blueprints, or manufacturing methodologies. You may not reproduce, reverse-engineer, or mass-produce our designs without a separate, explicit licensing agreement.
- Client-Provided Materials: If you provide logos, blueprints, or reference materials, you guarantee that you hold the legal rights to those materials and grant Artastic a license to use them solely for project execution.
- Portfolio and Marketing: Artastic reserves the right to photograph or record all completed projects and installations for marketing purposes unless a formal NDA is signed prior to project commencement.
3. Order Process, Quotes, and Payment
Details concerning quotations, payments, and timeline management:
- Quotations: Quotes are valid for a specified period and are subject to change based on fluctuations in raw material costs or adjustments to the project scope.
- Payment & Non-Refundability: Once an order is confirmed, payment processed, and fabrication has commenced, no refunds will be provided due to dedicated labor and material procurement.
- Delays: Artastic is not responsible for project delays caused by the client's failure to provide timely approvals, measurements, site access, or payments.
4. Limitation of Liability
Responsibilities regarding physical product outcomes and materials:
- Product Use: We strive for precision, but cannot be held liable for any damages arising out of the improper use, installation (if not done by us), or modification of our physical products.
- Natural Materials: Solid wood, veneer, and certain metals exhibit natural variations in grain, color, and texture. Expansion or contraction due to environmental humidity/temperature are natural occurrences and not defects.
- Liability Cap: Our maximum liability for any claim arising from a project shall not exceed the total amount paid by the client for that specific item or project.
5. Shipping, Transit, and Installation
Rules and expectations for physical deliveries and setups:
- Risk of Loss: All shipping and freight are at the customer's risk. Artastic is not liable for damages occurring in transit once the item leaves our facility.
- Site Readiness: The client is responsible for ensuring the installation site is ready, safe, and structurally capable of supporting the installation.
6. Website Terms of Use
Guidance for accessing and consuming our online digital footprint:
The content on https://artastic.in, including text, photographs of our projects, and graphics, is the property of Artastic. You may not copy, download, or distribute any part of our website content without prior written permission.
7. Governing Law and Dispute Resolution
These Terms and Conditions, and any disputes arising from your relationship with Artastic, shall be governed by and construed strictly in accordance with the laws of India, including the Indian Contract Act, 1872, and the Copyright Act, 1957. Any legal action, proceeding, or dispute arising out of or related to these terms shall be subject to the exclusive jurisdiction of the competent courts located in Chennai, Tamil Nadu, India.
8. Contact Information
If you have any questions regarding these Terms and Conditions, please reach out to us: